HR Operations Specialist

Would you like to join a rapidly growing insurance company as an HR Operations Specialist? You’ll play a key role in supporting people operations and shaping a positive employee experience. We’re looking for a detail-oriented professional who thrives on creating smooth HR processes and delivering operational excellence in a dynamic environment.

Location:

You will be required to work on-site at our Carlsbad, California location five (5) days per week. This on-site presence is crucial to fostering collaboration and maintaining a strong connection with our team and the workplace environment. Hybrid flexibility available after 6 months.

Key Responsibilities:

• New Hire Onboarding: Lead onboarding efforts to ensure new employees feel welcomed, informed, and set up for success.
• HR Administration: Handle all HR admin tasks tied to onboarding, offboarding, promotions, and internal changes to support a seamless employee journey.
• ADP Workforce Now: Manage and maintain data in ADP Workforce Now, including launching ADP Cloud Onboarding and Records Management.
• Employee Relations Support: Help address employee questions and concerns, promoting a positive culture and escalating more complex issues to the HR Business Partner when needed.
• Policy & Compliance: Maintain and update HR policies, ensuring employee awareness and adherence across the organization.
• Performance Management: Support the review process, helping managers with goal-setting, progress tracking, and performance conversations.
• Learning & Development: Coordinate training sessions and development opportunities for employee growth.
• Employee Engagement: Plan team-building events and wellness activities that strengthen workplace connection and morale.
• Cross-Functional Collaboration: Work with IT, Legal, and Finance to align HR operations with company goals and systems.
• Process Improvements: Identify and implement ways to make HR processes more efficient and less manual.
• Event Planning: Coordinate internal events, including leadership conferences and holiday celebrations.
• Workplace Safety: Serve as the Health and Safety coordinator (including Fire Marshal duties and maintaining CPR certification).
• SharePoint Oversight: Keep HR-related SharePoint content organized and up to date.
• HR Data & Reporting: Analyze HR metrics monthly and quarterly to help drive strategic decisions.
• Employee Records: Ensure accurate and compliant recordkeeping, including I-9s and audit support.
• Benefits Support: Assist with benefits enrollment and open enrollment processes; respond to employee benefits questions.
• Compensation Admin: Manage payroll updates, bonuses, and adjustments to ensure accuracy and timeliness.
• Talent Acquisition Help: Work with hiring managers and recruiters to support the hiring process, from job postings to interview coordination.
• Onboarding Materials: Create and distribute documentation and resources to help new hires start strong.
• Offboarding & Exit Interviews: Lead exit interviews and manage departure processes professionally and smoothly.

Requirements:

• 3+ years of experience with ADP Workforce Now, including system administration and data management
• Advanced Excel skills for managing and analyzing HR data
• Proficiency in PowerPoint for building clear, engaging presentations
• Strong attention to detail, with a track record of accuracy in data entry, reporting, and documentation
• Excellent organizational skills, able to manage multiple priorities while maintaining high-quality standards
• Strong communication and interpersonal skills, with the ability to work cross-functionally and maintain confidentiality
• Understanding of HR compliance requirements, including I-9 verification and documentation best practices
• Experience supporting onboarding, offboarding, benefits, and payroll coordination in a fast-paced HR environment
• Nice to have: Experience using Canva for internal communications and SharePoint for document management and team collaboration

Benefits & Compensation
The anticipated salary range for candidates is $70,000 to $90,000. We offer a competitive salary and flexible benefits package, recognizing our employees' contributions and supporting them at every career and life stage.